Miller Homes received the Customer Satisfaction Award at the British Business Awards, which took place on Thursday 24th April in Edinburgh.
The awards ceremony was attended by 2,000 guests from 200 of the UK’s leading companies, representing around £200 billion in turnover. The event is the largest business dinner in the UK and raised over £1.2 million for homelessness charity, Social Bite.
Miller Homes was shortlisted for the Customer Satisfaction Award alongside a range of companies from different industries including Wheatley Group, Scottish Water, KDM Group, JW Filshill, and the Medical and Dental Defence Union of Scotland (MDDUS).
The award was presented by event host Rob Brydon and collected by Scotland East Regional Operations Director Gary Heaney.
Stewart Lynes, CEO of Miller Homes, said:
“Receiving this award is a fantastic acknowledgement of the work we have been doing across all areas of the business to provide a seamless, transparent and consistent customer experience throughout the entire home-buying process.
“We are a customer-focused business, and this award recognises our ambition to redefine what exceptional customer service means in the housebuilding sector, driven by industry-leading data insights and a desire to stand out from our competitors as a trusted leader in the sector.
“I would like to congratulate all our teams across the UK on this award and thank them for their ongoing commitment to delivering the best possible service for our customers.”
Other winners on the night included BaxterStorey (Large Business of the Year), Walker’s Shortbread (International Business of the Year), and Dynisma (Technology Company of the Year).
